Since its founding nearly 100 years ago, USAA has spearheaded countless initiatives for the military community. Today, the veteran-forward company announced their intent to give $30 million in support of military families through their Military Family Relief Initiative, the largest one-time philanthropic contribution in their storied history.

With COVID-19 wreaking havoc on the world, the military community is not immune to the pandemic's effects. USAA recognized the unique challenges faced by military families and made the decision to provide this money in hopes of supporting those who sacrifice so much for this country.


"Having served for nearly 32 years, I've seen the good and the bad," Navy Vice Admiral James Syring (ret.), President of USAA Property and Casualty Group told WATM. "In tough times, it is really important for not only the military to step forward but other organizations. You know USAA's mission and who we serve and what we do. This is to the heart of who we are. During these times of need is when we need to show up," he said.

The 2019 Blue Star Families Survey revealed that financial issues remained the top stressor for military service members, spouses and veteran families. This stressor was high before the pandemic extended deployments, caused lost employment and increased isolation within the military community. As USAA watched the spread of COVID-19 and the increasingly negative impact it was having on military families, the company knew it had to act.

"This isn't just for our members, it's for the community. We are doing it because it's our mission. It's who we serve," Syring explained.

From the Military Relief Initiative, $20 million will be given directly to military relief societies. This includes Army Emergency Relief, Navy-Marine Corps Relief Society, Air Force Aid Society, Coast Guard Mutual Assistance, Enlisted Association of the National Guard of the United States, We Care for America Foundation and the American Red Cross Service to the Armed Forces.

The $20 million going directly to the relief societies will create both grants and zero interest loans for eligible service members and their families. It will target financial emergencies and costs associated with virtual schooling, among other things. The remaining $10 million has been promised to nonprofit organizations serving veteran and military spouse employment needs, junior enlisted childcare fees, emotional support for children of service members and virtual schooling costs. To access the support, those eligible can go directly to their relief societies to begin the process.

"USAA has been a dedicated supporter of AER's mission for many years and we are grateful to receive this latest grant, Army Lieutenant General Raymond Mason (ret.), Director of Army Emergency Relief, said. "This newly announced 2020 gift from the USAA team is another powerful demonstration of their commitment to America's military members and their families. USAA is an incredibly generous partner and on behalf of Army families everywhere, we thank them for their support."

USAA also wants to make it clear that they want the focus to be on the importance of supporting the military, especially during these challenging times. "We are doing this to help military families in need -- that's it. This isn't about business or selling, it's about doing our part to help the community that we serve," Syring said.

The organization has also set up a donation fund for members that want to give to COVID-19 relief for military families. With every donation, USAA covers all administrative and merchant fees so that the entire donation goes to the nonprofits supporting military families.

Syring shared that USAA is creating an online platform for military families to share their stories and experiences through COVID-19. It is their hope that as those receiving help share their stories, it will open the door for more families to take that step to get help themselves. "It's not in our nature in the military to raise a hand and say, 'I need help.' It's always mission first, it's ingrained in you." Syring continued, "We want people to raise their hands."

To apply for support, click here to access the web page USAA created linking those in need with their branch specific relief organizations.