Veterans

Army Veteran is unsung hero in COVID-19 battle

North Las Vegas VA housekeeper protects Veterans in emergency dept. from risk of infection.

John Archiquette

Army Veteran Kolan Glass is not a doctor or a nurse. Still, in the battle against COVID-19, he is one of the most critical employees at North Las Vegas VAMC. Glass is the primary housekeeper in the emergency department. After a Veteran has been released, Glass ensures the room is sanitized and prepared for the next patient.


"I clean every room as I would want it if I was the next patient to be staying in it," says Glass. "I sanitize each room with my full attention."

Using technology to ensure safety

North Las Vegas VA housekeeper and Army Veteran Kolan Glass sanitizes the emergency department.

Glass and his fellow housekeepers employ the latest technology to prevent infection. This includes a remote-controlled system that uses ultraviolet light to purify equipment, room surfaces and objects.

"Probably about 90 percent of us [housekeepers] are Vets," he says. "That means we talk and we don't panic. Sure, we're dealing with a pandemic, but we still have to get the job done and keep everybody safe."

Glass experienced first-hand how a viral outbreak can test the emergency department. In March, Glass came in contact with a COVID-19-positive patient. He and other employees were placed on a 14-day quarantine.

"I didn't get nervous," Glass says. "I understood it was a precautionary measure, but I was ready to get back to work."

Glass's supervisor recognizes his dedication and leadership.

"Even after he had to self-isolate from his family, and with the stress of waiting for testing results, he immediately picked up right where he left off," says Jesse Diaz. Diaz is chief of environmental management safety (EMS) at North Las Vegas VAMC. "He's been very vocal in educating the staff and his housekeeping peers in his area. He wants to develop a partnership with the clinical staff and EMS to help reduce the chances of COVID-19 infecting or impacting others."

This article originally appeared on VAntage Point. Follow @DeptVetAffairs on Twitter.