Veterans

Community providers: How to submit medical documentation to VA

C. Barbara Plantt

VA strives to provide Veterans with seamless care and encourages community providers to support these efforts by the timely submission of medical documentation within 30 days of providing services.

One of the best ways for community providers to submit medical documentation is to use HealthShare Referral Manager (HSRM), the main system VA uses for managing referrals, authorizations and medical documentation exchange.


Dr. Megan Stauffer, a community provider at In-Home Care Connection in Sterling, Ill., shares her positive experience with HSRM. "It has drastically cut down phone calls and faxes that I'm having to receive daily, because now all the information I need is there at my fingertips."

In addition to HSRM, VA offers more options for community providers to submit Veteran medical documentation. Community providers can:

Using convenient electronic options to send medical documents to VA enables you to comply with the 30-day requirement for medical documentation submission.

Visit our care coordination page and review our Medical Submission Requirements Fact Sheet for details on what documentation should be submitted for care coordination purposes based on the type of service provided.

Thank you for your commitment to caring for our nation's Veterans.

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This article originally appeared on VAntage Point. Follow @DeptVetAffairs on Twitter.