Veterans

New VA appeals process is starting and it looks promising

Over the last 18 months, VA has been dedicated to implementing the Veterans Appeals Improvement and Modernization Act of 2017 (Appeals Modernization Act). The Appeals Modernization Act was signed into law by President Trump on Aug. 23, 2017, and has been fully implemented beginning Feb. 19, 2019. VA is proud to now offer veterans greater choice in how they resolve a disagreement with a VA decision.


Veterans who appeal a VA decision on or after Feb. 19, 2019, have three decision review lanes to choose from: Higher-Level Review, Supplemental Claim, and appeal to the Board of Veterans' Appeals (Board). VA's goal is to complete Supplemental Claims and Higher-Level Reviews in an average of 125 days, and decisions appealed to the Board for direct review in an average of 365 days. This is a vast improvement to the average three to seven years veterans waited for a decision in the legacy process.

(U.S. Air Force photo by Airman 1st Class Clayton Cupit)

Before appeals reform, pending appeals grew 350 percent from 100,000 in Fiscal Year 2001 to 450,000 in Fiscal Year 2017. In November 2017, VA initiated the Rapid Appeals Modernization Program (RAMP) to afford Veterans with a legacy appeal the opportunity to take advantage of the benefits of the new process. RAMP ended Feb. 15, 2019, but VA remains committed to completing the inventory of legacy appeals.

This is a historic day for Veterans and their families. Appeals Modernization helps VA continue its effort to improve the delivery of benefits and services to Veterans and their families.

For more information on Appeals Modernization, visit http://www.va.gov/decision-reviews.

This article originally appeared on VAntage Point. Follow @DeptVetAffairs on Twitter.