AI is improving America’s cities thanks to these Air Force vets

Analyzing data, both new and old, Polco can identify patterns and trends and suggest courses of action for governments to take before problems arise.
Conference
Nick Mastronardi at a conference. Photo courtesy Polco.

Artificial Intelligence has taken the world by storm in recent years. However, the technology has been around for longer than you might think. After Nick Mastronardi graduated from the University of Notre Dame with degrees in honors math and physics, he commissioned as an Air Force officer and went straight to work on automated systems. At the Air Force Research Lab, Mastronardi served as a research physicist and advanced munitions technology program manager. His work on feedback systems led him to teach at the Air Force Academy, where he met Alex Pedersen. After working on Amazon’s AI while continuing to serve in the Air Force Reserve, Mastronardi joined with his fellow Air Force vet to found Polco.

Young man with short brown hair, light skin, and brown eyes, smiling. He is wearing a gray V-neck shirt and a black jacket with a high collar. The background is plain and light-colored.
Alex Pederson. Photo courtesy Polco.

“The Air Force gave me great technological exposure, responsibility (often the best teacher), and taught me loads of self-discipline,” Mastronardi told WATM. “It also gave me passion to help our U.S. government(s) grow to have a, not necessarily big, but strong and healthy public sector to be able to accomplish the important things it needs to do in a dynamic and competitive world on behalf of Americans and liberty. With the technological training and passion it instilled, I ultimately felt confident enough to leave my data science role at Amazon to pursue what I knew was needed and was right with a small group of people. When I turned around, I was humbled and inspired to find a great team of hard-working and talented people working on Polco’s mission and vision with me.”

Polco AI promotional image showing a tablet with a keyboard on a wooden table, displaying the Polco Grant Writer interface. Text on the left reads "Polco AI not your average GovTech Tools," with the Polco logo in the top right corner. A smartphone lies next to the tablet on the table. The background is a blurred office setting.
(Polco)

Polco is a platform that uses AI to better integrate residents with their local government in order to build stronger communities. Using secure surveys, simulation tools, and data analysis, Polco AI enhances community decision-making and helps local leaders to better serve their constituents. The company serves over 1,000 communities across the country, including Phoenix, Denver, Norfolk and New York.

An orange city bus labeled "950 EL MONTE STA VIA DOWNTOWN LA" is driving in a lane marked "ONLY BUS" on a multi-lane urban street. Several cars, including a black SUV and a silver pickup truck, are driving in adjacent lanes. The street is lined with trees and tall buildings, and pedestrians are visible on the sidewalks.
(Polco)

One case study that highlights Polco’s utility is the Los Angeles County Metropolitan Transit Authority’s budget engagement outreach. With the 2028 Summer Olympic Games coming up, LA Metro will play a major role in moving spectators around the city. Beyond the games, LA Metro aims to improve its service to Angelenos and increase ridership. Using a budget simulation, Polco turned LA Metro’s 95-page budget book into an interactive experience that allowed residents to provide feedback on their funding priorities.

Nick Mastronardi in a suit and white shirt smiles against a dark background. To the left, a quote reads: "We are rebuilding the relationship... between citizens and their government. It’s almost like a middle school dance... citizens and their government... are on separate sides of the room, but let’s bring them together [and] reopen that dialogue." Below the quote is the text "Renewing Civics Education PREPARING FOR AMERICAN CITIZENSHIP" with a circular logo featuring a building.

Riders spent an average of 20 minutes using the tool which provided LA Metro with valuable feedback on demographics, operations, cleanliness and safety. Finally, by reporting back to residents on how their feedback will be incorporated into the budget, LA Metro created a closer bond with the residents it serves.

My Metro Budget overview showing a balanced budget status. Revenue sources include: - Operating & Other Revenues: 6.0 million - Sales Tax, TDA, STA & SB 1 Revenues: .9 billion (locked) - Capital & Bond Resources: .6 billion (locked) Total revenue: .7 billion Spending categories include: - Bus, Rail, & MicroTransit Service: .7 billion - New Buses & Rail Vehicles: 2.0 million - Safety & Security: 7.0 million - Cleaning: 4.0 million The interface features a green progress bar with a checkmark indicating the budget is balanced, and a "Help" button in the top right corner. The Metro logo and illustrations of transit scenes are displayed at the top.
Polco makes data analysis simple (Polco)

Analyzing data, both new and old, Polco can identify patterns and trends and suggest courses of action for governments to take before problems arise. This proactive approach can save taxpayer dollars and make governments more efficient. With this, Mastronardi is taking Polco a step further by analyzing municipal bonds being issued by state and local governments to finance public projects and services. Using the skills and knowledge acquired in the Air Force, Mastronardi and Pedersen continue to serve their fellow Americans by enabling governments to better connect with and serve their people. “I’ve made a million mistakes,” Mastronardi admitted, “but we’ve got a hard core and I think that hard core has helped us keep positive progress. On a given day, that’s all you can hope for: the ability to stay alive and keep grinding forward on what’s right.” To learn more about Polco, visit https://info.polco.us/.

Miguel Ortiz Avatar

Miguel Ortiz

Senior Contributor, US Army Veteran

Miguel Ortiz graduated from San Diego State University and commissioned as an Army Officer in 2017. His passion for military culture and history led him to freelance writing. He specializes in interesting and obscure military history. When he’s not writing, Miguel enjoys traveling and watch collecting.


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